FAQs
How much does it cost to work with you?
Our pricing structure is very transparent and provided to you after an initial discovery session is conducted. The reasoning behind why we do not have pricing listed on our website is due to the fact that every client has different requirements - all of which will most definitely impact the cost of the services we provide. Our pricing can be both hourly-based or project-based - all dependent on what is in the best interest of our client. We do have a minimum project acceptance cost for each type of business and provide a 10% discount on our standard rates for non-profit organizations.
Can our company join your preferred partner or vendor list?
We're always looking for excellent solution providers for our clients as our primary objective is to support their business and marketing needs. If you are a website designer. website developer, graphic designer, paid ads manager, lead gen expert, videographer or other creative professional, please connect with us at support@krohnmarketing.com and place the phrase "New Vendor Inquiry" in the subject line. Please include your most recent portfolio and why you'd like to connect with our team, as well as references from (3) clients in the past 12 months that you've worked with.
Why do you only work with certain industries?
Similar to what Liam Neeson said in the movie Taken, we possess a certain set of skills... and we stick to what we know and are good at. If you don't see your industry or industry-type represented as one that we work with, it's not that we don't like you or are discriminatory. We're simply transparent enough to tell you that we wouldn't be the best resource to help you be successful. And, why hire someone or a company to pay them to provide you with poor results? That's no bueno.
Will you meet with our team in person or only provide virtual services?
Do you provide lead generation services?
We need some "quick wins" for our marketing efforts - can you help us?
Help! We need a website and all of the developers we've worked with are terrible.
Can you help us find funding or create a proposal to help us find investors?
Unfortunately, we do not provide that service. We trust that our clients have the funding in place that allows us to help them begin to achieve their goals. We do not provide services to promote or support investment, do not accept profit sharing or take "sweat-equity" as payment for our services. We do understand the grind and grit that it takes to get to the point of being a funded company, and ask you to contact us when you've accomplished that goal.
Do you outsource your work to countries or workers outside of the United States?
We believe in America first. All of our employees are U.S.-based workers and why our associated costs reflect that. We may, however, recommend a solution provider or contractor that is outside of the U.S. if it is in the best interest of the customer or we cannot provision the services for them ourselves, such as website development services - a solution we do not offer.
We have limited funding - do you provide net terms or payment plans?
For clients that have been with us for 6 months or more, have paid their invoices on time, and are transacting at a certain level each month, we do provide Net Terms. Our standard requirements are payment in full for new clients with a continuation of Net 7 for regular, monthly transactions. Project-based work, depending on total amount, is either due in full before the project begins or requires 50% down and 50% upon project completion. Very rarely, if ever, will we provide more than Net 15 payment terms. If you are an enterprise company and require Net 30 payment terms, please expect to pre pay for services as Net30+ will not be provided.
As consultants, do you just advise or can you do the work?
It may come as quite a shock, but yes - we do both, and here's why. As consultants, we don't believe that we could successfully consult without the actual implementation experience and a track-record or tested results to back it up. Anyone can read a book or listen to podcasts. Not everyone has the experience to challenge that advice and direction by applying it directly to the situation at hand and make it work for the customer. That's what we do and why we're not like other firms. In fact, we highly advise our clients to distance themselves from consultants that only advise. It's like getting in the car with someone and letting them drive but they only have a permit and have never driven a car before. Bad idea, but your choice.
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